Special on Aluminium for Architecture & Industrial Design.
In the contemporary development scenario, dominated by digitisation and its related aspects (automation, robotics, plant modularity, and so on) also in the surface finishing industry, companies should invest in four concepts to create an added value:
- Service: it is more important than ever to exceed expectations in terms of service offered, in order to guarantee economic return;
- Customer loyalisation;
- Ethics, with both employees and customers, in order to create a professional and commercial environment that is satisfactory for both parties;
- Sustainability.
You will not be surprised to find all four concepts developed in the articles contained in this ipcm® issue, which also includes a special report on surface treatment technologies for metal architecture and design.
Here, they go hand in hand with a high innovation rate, a common thread among the leading companies described in the numerous success stories we present.